Return and Refund Policy

Effective Date: 03/23/2025

Thank you for shopping with Hall Solutions Inc. We strive to provide you with the best products and services. If you are not completely satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand your rights and options.

1. General Policy

We offer a 30 day refund policy on most items purchased from our website. If you are not satisfied with your purchase, you may request a refund within this period.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused, in its original packaging, and in the same condition that you received it.
• You must provide a receipt or proof of purchase.
• The request for a refund must be made within 30 days of the purchase date.

3. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Opened or used personal care items
• Items marked as final sale

4. How to Request a Refund

To initiate a refund, please follow these steps:

1. Contact our customer service team at info@hallsolutions.biz or (916) 990-6517.
2. Provide your order number and details about the item you wish to return.
3. Our team will guide you through the return process and provide you with a return shipping label if applicable.

5. Return Shipping

• Customers are responsible for paying the return shipping costs unless the item is defective, or the wrong item was sent.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount] to ensure that your return is received.

6. Processing Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 45 business days.

7. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process outlined above. Once we receive your returned item, we will process your exchange.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will provide instructions for returning the item and will cover the return shipping costs.

9. Changes to This Policy

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page with an updated effective date. The most current version of the refund policy will supersede all previous versions. Hall Solutions encourages you to periodically review the terms to stay informed of our updates.

10. Contact Us

If you have any questions about our refund policy, please contact us:

Hall Solutions Inc 

1269 Pueblo Ct, 

Redding, California 96001 

Email Address: info@hallsolutions.biz 

Telephone number: (916) 990-6517